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Medical Enquiries

Pfizer recognizes the public concern in relation to COVID-19, which continues to evolve. Click here to learn how we are responding.
Pfizer reconnaît les préoccupations du grand public concernant la situation liée à la COVID-19, qui continue d'évoluer. Cliquez ici pour savoir comment nous avons réagi.

This form is intended for Health Care Professionals only. In case of a suspected side effect or adverse reaction please call Pfizer at 1800 675 229. All enquiries are forwarded to the most appropriate person(s) within the company. We will endeavour to contact you regarding your medical enquiry within 2 business days, however the time needed to provide a complete response may take longer and vary according to the nature of your enquiry. If your enquiry is urgent, please contact us by telephone at 1800 675 229 during business hours Monday – Friday, 9am-5pm Eastern Standard Time.

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Personal information collected by Pfizer Medical Information in Australia and New Zealand is handled in accordance with our privacy policies available at www.pfizer.com.au or www.pfizer.co.nz (as applicable) and is used to monitor medicine safety, record and report adverse medicine events and quality complaints, and to respond to requests for information. Personal information, including health information, may be disclosed by Pfizer Australia and Pfizer New Zealand to government regulatory authorities and our affiliated companies located in countries other than your own, in order to comply with mandatory reporting obligations regarding medicine safety and quality complaints. If you do not provide the details we request, we may be unable to adequately monitor and report medicine safety issues, quality complaints or respond to your enquiry. If you would like to access, update or correct your personal information, please contact our Privacy Officer on +61 (02) 9850 3333.